At (Website Name), brought to you by (Company Name), we know how much it means to receive your order on time and just the way you imagined. Whether it’s your first purchase or your tenth, we want the entire journey from checkout to doorstep to feel smooth, reliable, and easy to follow.
This section is here to walk you through how our shipping process works. You’ll get a full picture of what happens once you click “confirm” and how your handpicked pieces make their way safely to you.
To keep things simple:
When you place an order with us, you’re agreeing to the terms outlined in this shipping guide.
Our goal is to keep you informed and at ease throughout the entire process. Knowing what to expect helps build confidence, and that’s exactly what this policy is here to do—for you and every fashion-forward shopper who chooses us.
We’re excited to share our collection with style enthusiasts all across India. If your pin code is serviceable, we’ll make sure your order gets to you, whether you’re in a busy city or a quiet town. Every corner we can reach, we will.
Right now, our deliveries are limited to addresses within India. International shipping isn’t available just yet.
We’re always working on growing, and every order you place helps us get a little closer to reaching more wardrobes across the map.
As soon as your order is confirmed, our team begins carefully packing it to ensure it arrives in top form. On average, preparing your package takes about 1 to 2 business days. Weekends and public holidays aren’t included in this timeframe.
Once everything is set and ready to leave our facility, we’ll notify you with an email that includes all the dispatch details.
We know the thrill of waiting for something you love, and we do our best to get your favorites out the door quickly, without compromising the care they deserve.
Once your order is on its way, the delivery timeframe usually falls between 3 to 8 working days, depending on where you’re located and how accessible your area is for our courier partners.
Throughout this journey, we’re focused on making sure your items reach you safely and without unnecessary delays.
We understand the anticipation that comes with every order. That’s why we treat each delivery with care, so when it shows up at your door, it feels worth the wait.
We understand that life gets busy. If your order doesn’t make it to you, whether because of an incorrect address, no one being available at the time of delivery, or a refusal to accept the parcel, it will be safely sent back to our warehouse.
But that’s not the end of the story.
We want your experience with us to be smooth from start to finish, and that includes making sure your fashion finds reach the right hands—yours.
We do everything possible to make sure your order arrives just the way it should. But if your parcel shows up looking damaged, opened, or tampered with in any way, we’re here to help. Please reach out to us within 48 hours of receiving it. Sharing clear photos of the issue will help us respond faster and more effectively.
If your package seems to have disappeared while on its way to you, we’ll coordinate with our delivery partners to track it down. Once the situation is verified, we’ll make it right, either by sending a replacement or arranging a refund, based on what fits best.
We want every delivery to feel exciting, not stressful. That’s why we’re always ready to step in and support you if anything goes off track.
Whether you’re curious about your delivery or facing an issue with your purchase, we’re just an email away. Drop us a message at (mention email), and our friendly support team will step in to assist you as quickly as possible.
Every order placed with (Website Name) carries your trust, and we take that seriously. From the moment you choose your favorite style to the second it reaches your doorstep, we’re here to make sure the journey feels easy, supportive, and filled with care.